The Collaborative State

Another excellent report from Demos its open paragraph on the web is interesting

Competition and choice have become the watchwords of public service reform over the past decade. But while these principles have delivered some important gains, they are not enough in isolation. Tight accountability and choice have often come at the expense of fragmenting the way that schools, hospitals and councils provide their services. Service improvement has come at the expense of the capacity to solve local people’s problems.

http://www.demos.co.uk/publications/collaborativestatecollection

Its not short but the subject isnt exactly an easy one to shorten